999bk's Terms and Conditions

01 General Terms & Conditions

999bk (hereinafter referred to as the "Platform" or "we") is an international-standard online gaming service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between the Platform and the user ("you" or "Member").

These Terms apply to you whenever you use the 999bk website, mobile app, or any related service. We reserve the right to update these Terms at any time, and your continued use of the Platform after any changes constitutes your acceptance of the updated Terms.

These Terms are governed by applicable international law, including the laws of Bangladesh. In the event of any discrepancy between the Bengali and English versions, the English version shall prevail.

02 Account Register

You must provide truthful, accurate, and complete information when creating an account on 999bk. Submitting false information at the time of registration may result in account termination.

• Each person may hold only one account. Multiple accounts per individual are strictly prohibited.
• You are responsible for keeping your account username and password confidential.
• You must notify 999bk immediately of any unauthorized access to your account.
• Transferring or renting your account to another person is strictly prohibited.
• If any information provided at registration changes, you must update your profile accordingly.
• As part of the KYC process, 999bk may request identity verification documents at any time.

03 Age Verification

999bk strictly prohibits anyone under the age of 18 from using the Platform. During registration, you must confirm that you are at least 18 years old.

We may request a copy of a government-issued ID, birth certificate, or passport for age verification at any time. Failure to verify your age, or providing false information, will result in account suspension or termination.

04 Deposit Policy

Deposits on 999bk can be made via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• The minimum deposit amount is BDT 100 (one hundred).
• The maximum deposit limit may vary depending on account level.
• Deposited funds may only be used for gaming purposes.
• 999bk does not charge any fees for processing deposits; however, fees from your payment provider may apply.
• If a deposit fails, please contact the support team within 24 hours.
• Third-party deposits are not permitted — only deposits from an account registered in your own name will be accepted.

05 Withdrawal Policy

Your account must be fully KYC verified before submitting a withdrawal request. The following conditions apply to all withdrawals:

• The minimum withdrawal amount is BDT 500 (five hundred).
• Withdrawals are generally processed within 15 minutes to 24 hours.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Wagering requirements must be fulfilled before withdrawing any bonus-linked balance.
• 999bk reserves the right to suspend withdrawals in cases of suspicious activity.
• Additional verification may be required for large withdrawal amounts.

06 Bonuses & Promotions

All bonus and promotional offers on 999bk come with specific terms and conditions. Please read them carefully before claiming any bonus.

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus has specific wagering requirements that must be met before a withdrawal can be made.
• Using the same promotion more than once is not permitted.
• If bonus abuse is detected, the bonus will be cancelled and the account may be blocked.
• 999bk reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Separate terms may apply for free spins or free bets.

07 Gaming Policy

All games on 999bk are powered by certified Random Number Generator (RNG) technology, ensuring completely fair and unbiased outcomes. The following rules apply during gameplay:

• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• If your connection is interrupted, the game result will be saved on the server and can be viewed once you reconnect.
• Any attempt to hack or manipulate the gaming software is strictly prohibited.
• Any bugs found in the system or games must be reported to the support team immediately.
• Detailed rules for each game can be found on the respective game page.

08 Prohibited Activities

The following activities are strictly prohibited on the 999bk platform and may result in permanent account closure:

• Creating or using multiple accounts.
• Abuse or manipulation of the bonus system.
• Money laundering or any illegal financial activity.
• Using bots, scripts, or any form of automation in gameplay.
• Engaging in fraudulent behavior toward other members.
• Abusive or threatening communication toward the support team or other members.
• Using the 999bk name or logo without prior authorization.
• Operating an account on behalf of a minor.

09 Account Closure & Suspension

999bk may suspend or close an account without prior notice in the following circumstances:

• If evidence of a terms violation is found.
• If false or incorrect registration information is provided.
• If age verification fails.
• For prolonged inactivity (more than 12 months).
• Due to a court order or legal obligation.

You may request to close your account at any time. You will have the opportunity to withdraw your verified balance before the account is closed.

10 Responsible Gaming

999bk believes gaming is a form of entertainment and should never be a source of financial stress or emotional harm. We encourage all our members to play responsibly.

• Set deposit limits and stick to your budget.
• Use the self-exclusion option if needed.
• Pause your account for a set period of time.
• Play for entertainment, not to chase winnings.
• If you experience any issues, please contact our support team.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11 Privacy Policy

999bk treats the protection of your personal information as a top priority. Our policies on data collection, storage, and use are fully transparent. Your data is used solely for service delivery, KYC verification, and compliance with legal obligations.

• Your personal information is never sold or shared with unauthorized third parties.
• All data is protected with SSL-256 encryption.
• You may request correction or deletion of your data at any time.

For more details, visit our Privacy Policy Visit the page.

12 Dispute Resolution

If a dispute arises between you and 999bk, we will first attempt to resolve it through discussion. The dispute resolution process is outlined below:

• Contact our support team first via live chat or email.
• The support team will respond to your complaint within 48 hours.
• If the issue is not resolved at the support level, it will be escalated to senior management.
• If a dispute remains unresolved at the final stage, a complaint may be filed with the licensing authority.
• In the event of a dispute over a game result, server logs shall be treated as the definitive record.

13 Changes to Terms & Effectivity

999bk reserves the right to modify these Terms and Conditions, in whole or in part, at any time. For significant changes, we will notify members in advance via email or platform notification.

Continued use of the platform after updated terms are published will be considered as your acceptance of the new terms. The date of the latest update will always be shown at the top of this page.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.