Data Protection

999bk's Privacy Policy

The security of your personal information is our top priority. Here we explain, in plain terms, how 999bk collects, stores, and protects your data.

Last Updated: January 2026 Applicable: Bangladesh SSL-256 Encryption
Core Pillars of Data Protection

How We Protect Your Privacy

Every piece of information you share with 999bk is stored with the highest level of security. Below are the key aspects of our Privacy Policy.

End-to-End Encryption

All transactions and personal data on the 999bk platform are protected with SSL 256-bit encryption. No third party can access or read this information.

No Sale of Data

Your personal information is never sold. 999bk uses data solely to improve its services and meet legal obligations.

Secure Data Storage

Your information is stored on secure, internationally certified servers. Regular security audits are carried out to maintain protection at all times.

Restricted Data Access

Only authorised 999bk staff can access your information, and solely for the purpose of providing services. Unauthorised access is strictly prohibited.

Protection of Your Rights

You may view, correct, or request deletion of your data at any time. 999bk always ensures you retain full rights over your personal information.

Cookie Policy & Controls

999bk uses only necessary cookies. You can manage cookie preferences at any time through your browser settings.

999bk's Privacy Policy is committed to protecting your personal information. On this page, we explain what data we collect, how we use it, and how we keep it safe. By using the platform, you agree to this policy.

01 What Information We Collect

999bk collects certain necessary information to provide you with the best gaming experience and keep your account secure. We never collect unnecessary or excessive data. The information we may collect includes:

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Email address, mobile number.
  • Identity Verification Documents: Copies of your National ID Card, passport, or birth registration certificate (as part of the KYC process).
  • Financial Information: Payment method details (bKash, Nagad, or Rocket number).
  • Technical Information: IP address, device type, browser details, operating system.
  • Usage Information: Login times, gaming history, transaction records.
  • Communication Records: Chat or email conversations with our support team.

02 How We Collect Data

999bk may collect your information through several methods. In every case, data collection is transparent and done with your knowledge. The main methods of data collection are:

  • Directly provided: information you submit yourself when completing registration, login, or KYC forms.
  • Automatically collected: when you use the 999bk website or app, certain technical information is collected automatically via cookies and tracking technologies.
  • Via Third Parties: Relevant information obtained from payment providers or identity verification services.
  • Support contact: information shared when reporting an issue via live chat or email.
Types of Information Source of Collection Requirements
Name & Email Registration Form Mandatory
National ID Card KYC Verification For Withdrawals
Payment Information Deposit/Withdrawal Mandatory
IP Address Automatic For Security Purposes
Gaming History Platform Logs For Service Improvement

03 Purpose of Data Use

999bk uses your information for specific, legitimate purposes only. We never use your data for anything unnecessary. The main purposes for which your information is used are:

  • Creating and managing your account and verifying your identity.
  • Processing deposits, withdrawals, and transactions.
  • Preventing fraud and ensuring account security.
  • Personalising your gaming experience and sending you relevant promotional offers.
  • Providing customer support and resolving issues.
  • Complying with legal obligations and reporting to regulatory authorities.
  • Improving platform performance and developing new features.
  • Monitoring usage to promote Responsible Gaming.

999bk never sells your information to advertisers. Protecting your privacy is a commitment we stand by.

04 Information Sharing Policy

999bk takes the protection of your personal information very seriously. We share data with third parties only in the limited circumstances below, and only the minimum information required:

  • Payment Providers: For transaction processing (bKash, Nagad, Rocket).
  • Identity Verification Services: Authorized verification providers used to complete KYC.
  • Legal Authorities: In response to a court order or a legitimate request from a regulatory body.
  • Technology Partners: Contracted service providers who operate the platform, bound by strict confidentiality agreements.

Outside of the cases mentioned above, 999bk never shares your information with any other party. Each partner operates under a strict data protection agreement and receives only the information necessary for their specific role.

05 Data Retention Period

999bk retains your information only for as long as needed. All data is kept while your account is active. After account closure, certain information may be retained for a period of time in line with legal obligations:

Types of Information Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years Identity Verification Records
Gaming Logs 3 Years Dispute Resolution
Marketing Information Until Consent Is Withdrawn Based on Your Preferences

06 Cookies & Tracking Technologies

Cookies are used on the 999bk website and app to enhance your experience. A cookie is a small data file stored on your device. The types of cookies we use include:

  • Essential Cookies: Required to maintain login sessions and ensure platform security.
  • Performance Cookies: Used to analyze which sections of the platform are most frequently used.
  • Functional Cookies: Used to remember your preferred language, theme, or settings.
  • Analytics Cookies: Used to analyze overall usage of the 999bk platform.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working correctly.

999bk does not use third-party advertising tracking cookies. Your gaming behaviour is never shared with any advertising network.

07 Your Rights

You have full control over your personal data on 999bk. You may exercise any of the following rights at any time:

Your Rights

Your Control Over Your Data

Right to Access

You can find out at any time what information 999bk holds about you and how it is being used.

Right to Rectification

If any of your information is incorrect, you may request a correction. 999bk will make the update within 7 business days.

Right to Erasure

You may request deletion of any data that falls outside of legal retention requirements. This applies after your account has been closed.

Right to Object to Processing

You may object to your information being used for marketing purposes, and it will be stopped immediately.

Right to Data Portability

You may request an export of your information in a standard, portable format.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your information.

To exercise any of the rights listed above, please contact our support team by email. We typically respond to requests within 7 business days.

08 Protection of Minors

999bk strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process data from minors. Age is verified at registration, and additional verification may be requested in any case where there is doubt.

If we become aware that information has been collected from a minor, we will delete that data immediately and close the associated account. If a parent or guardian believes their child has registered on 999bk, please contact our support team right away.

Registration by anyone under the age of 18 is strictly prohibited. 999bk places the highest priority on age verification to ensure responsible gaming.

09 Security Measures

999bk protects your data using industry-standard technology and processes. Our security framework operates across multiple layers:

  • SSL-256 Encryption: All data transmissions are carried out through encrypted channels.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & Intrusion Detection: Active protection against unauthorized access.
  • Regular Security Audits: Our systems are routinely tested by third-party security experts.
  • Data Backup: Regular backups are maintained on secure servers.
  • Staff Training: All employees receive regular training on data protection practices.

In the event of a security breach, 999bk will notify affected members within 72 hours and take immediate action.

10 Privacy Policy Updates

999bk may update this Privacy Policy when necessary. Changes are typically made in response to service updates, legal requirements, or the introduction of new technology.

For significant changes, we will notify you in advance at your registered email address. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

The last updated date is always displayed at the top of this page. We recommend visiting this page regularly to stay informed of any changes.

11 Contact

For any questions, complaints, or data-related requests regarding our Privacy Policy, please contact our Data Protection Team:

  • Email: [email protected] (for general support)
  • Subject: Send us an email with "Privacy Request" in the subject line
  • Response time: typically within 24–48 business hours
  • Live Chat: Chat with us directly through the support section of the 999bk platform

Any concern you have regarding your data is taken with the utmost seriousness. 999bk is always here for you.

FAQ

Privacy Policy FAQ

No, 999bk never sells your personal information to third parties. Data is only shared with select partners for limited purposes — such as payment processing and identity verification — under strict contractual agreements.

Yes, you can request deletion of any data beyond what we are legally required to retain. After closing your account, simply email our support team and we will delete the applicable data. Please note that some transaction and identity-related records must be kept for a specified period for legal compliance.

Yes, but strictly for security, fraud prevention, and responsible gaming purposes. This information is never shared with advertisers or third parties — it is used solely to protect you.

Disabling essential cookies may cause issues with login or session functionality. However, turning off analytics or functional cookies will not affect your core access to the platform. We recommend disabling only advertising cookies.

Yes, in the event of a security breach, all affected members will be notified at their registered email address within 72 hours, including details of what data was affected and what steps are being taken.
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Your information is stored with the highest security on 999bk. Register today and become part of Bangladesh's most trusted gaming platform.

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